The Cancer Information Service offers a whole range of services: A team of physicians answers all questions about cancer via telephone (0800-420 30 40, daily from 8 a.m. to 8 p.m., toll-free within Germany) or e-mail (krebsinformationsdienst@dkfz.de). They provide readily understandable and up-to-date answers to callers’ questions about cancer-related topics such as prevention, early detection, diagnosis, treatment and living with cancer. This information is based on a scientifically sound knowledge database. In addition, its certified website http://www.krebsinformationsdienst.de/ provides plenty of informational material for anyone interested in the topic of cancer. Continuously increasing user numbers and their daily positive feedback are indicative of the importance of the Cancer Information Service for cancer patients and their families.
“We often have cancer patients telling us how much they appreciate our service, but that they had been unaware of it until they were affected by cancer," says Dr. Susanne Weg-Remers, head of the Cancer Information Service.
The vast majority of users of the Cancer Information Service (KID) come from Baden-Württemberg and its neighboring states. “We want to help people across all of Germany with our offerings. Therefore, we will start a major campaign in the summer of 2015," says Prof. Dr. Otmar D. Wiestler, Chairman of the Management Board and Scientific Director of the German Cancer Research Center (Deutsches Krebsforschungszentrum, DKFZ).
In addition to mounting posters containing the slogan “Questions about cancer? We are there for you!" in big cities throughout Germany, the campaign will also include online banners at various Internet health portals and a TV spot that will be broadcast in July and August on the German TV channels Sat1, Sat1 Gold and Kabel1.
The DKFZ is convinced that this will help raise public awareness of the Cancer Information Service, particularly in the northern and eastern German states. As a result, more cancer patients and their families as well as the general public will be able to benefit from the customized information provided by the Cancer Information Service.
A picture for this press release is available at:
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